One hundred percent of successful startups include the onboarding and hiring process as a chief concern. That’s our conclusion from studying articles from Inc.com, Business News Daily, and Entrepreneur. We also visited social media threads on the topic, and they all agreed. Let’s find out why onboarding and hiring are so important.

Onboarding & Hiring Process Requires Resources

“I’ve learned to resist the temptation to do things myself, and instead spend the time finding great people,” according to Yoav Schwartz, founder and CEO of Uberflip.

High level executives should be part of the interview process. Remember, these early hires are likely to become core members of your team. Be highly selective as original team members will train and mentor future employees.

Slow Down The Onboarding & Hiring Process

Tech startups hire too many, too fast, according to Nicole Fallon at Business News Daily. Fallon says, “Seventy-four percent of high-growth Internet startups fail due to premature scaling, according to the 2011 Startup Genome Report. Always hire slow and fire fast.”

Just because you have the funds, this doesn’t mean you have to spend them. Better to maintain a financial cushion and build up staff based on real need.

Onboarding & Hiring Process Must Empower

“My goal has always been to give everyone… as much information, context and room to care as much as I do as a founder,” says Dan Greenberg, CEO of Sharethrough. When the growth phase quickens, getting new hires up to speed is critical.

Knowledge network software allows new team members to ramp up quickly by giving access to a centralized resource repository. This type of platform provides a consumer style interface for sales presentations, marketing collateral, product information, and training material. Some even feature built-in employee directories and profiles which helps new hires get acquainted with the colleagues/roles they’re going to work with.

Onboarding & Hiring Process Must Be Scalable

Adrian Nazari, founder and CEO of CreditSesame.com says, “If you believe your idea is big, build your platform to become big. One of the challenges most entrepreneurs face is that because of lack of sufficient capital in the early days, they do not invest in infrastructure or scalability.”

This does not necessarily mean you must make a big investment up front. Seek tools that can grow and scale with you and are affordable and support you in growing your team.

Learning Management Systems Are Too Expensive And Not effective

For startups with up to several hundred employees, Learning Management Systems (LMS) for onboarding are too expensive. Not only do you have to buy the application, but you also add cost to create course content. The corporate world is moving away from LMS and shifting to peer-to-peer knowledge sharing applications which support how employees actually learn. 

Enterprise Social Networks Are Not The Right Choice for Learning and Onboarding

Enterprise Social Networks (ESN) such as Yammer or Jive are basically “Facebooks for the Enterprise”. They claim they are great for social and peer-to-peer learning, but they usually lack employee acceptance and adoption. ESNs are essentially microblogging tools and provide limited learning opportunities. Do you use Facebook for learning and training yourself on a subject? Probably not. Instead you choose sites like Youtube and Slideshare.

Onboarding & Hiring Process Means Team Building

“We empowered our employees to be in control of how we communicate and relate to our customers, and to also more greatly impact where we would take our software next,” says Jon Henshaw, co-founder and chief product officer of Raven Tools.

Cultivate a corporate culture that fosters collaboration and praises success. Continuous knowledge sharing is a key element of this process. This will prevent the duplication of work caused by departmental silos many larger corporations suffer from. If you’ve chosen well, your team members will make vital contributions to grow the collective knowledge and expertise of your company.

Knowledge network software streamlines onboarding and hiring. To learn more, contact us today.

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About the Author: Michael Kada spent most of his career in sales enablement and leadership roles in training and social learning / knowledge management. Most recently, he ran one of the largest knowledge sharing / sales enablement programs with 85,000 users at Microsoft. To learn more, you can contact him at michael@quantumverse.com or follow him on Twitter @QuantumVerseInc.

 

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